CLOUD TEAM LTD (“us”, “we”, or “our”) operates the http://www.cloudteam.ai website (the “Website”), the Cloud Team brand, and provides services to its customers (the “Services”), (Hereinafter the Website and the Services shall collectively be referred to as the “Overall Service”). This Privacy Policy outlines our policies and practices regarding the collection, use and disclosure of personal information we receive from users of the Overall Service.
We use your Personal Information only for providing and improving the overall service. By using the Website or the Services, you agree to the collection and use of information in accordance with this policy.
While using our Website or receiving the Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to, your name, phone number and email address (“Personal Information”).
We do not share your Personal Information with any third party, except as necessary to provide our Services to you or as required by law. This may include sharing information with trusted service providers and business partners who assist us in operating the Website or delivering our Services, provided that such parties are bound by confidentiality obligations. We may also disclose personal information if required to do so by applicable law or in response to valid legal requests by public authorities.
Like many website operators, we collect information that your browser sends whenever you visit our Website (“Log Data”).
This Log Data may include details such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages you visit on our Website, the time and date of your visit, the duration of your visit on each page and other statistics.
In addition, we may use third-party services (such as Google Analytics) to collect, monitor and analyze such data for the purpose of improving our services.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information related to the Overall Service. You can opt out of these communications at any time.
Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Like many websites, we use cookies to collect information and enhance your user experience. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose to disable cookies, some parts of the Website may not function properly.
We take the security of your Personal Information seriously. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
This Privacy Policy is effective as of July 31, 2025, and will remain in effect unless modified in the future. Any changes will take effect immediately upon being posted on this page.
We reserve the right to update or change this Privacy Policy at any time. We encourage you to review this page periodically for any updates. Your continued use of the Overall Service after we post any changes will constitute your acknowledgment of the updated policy and your agreement to be bound by it.
If we make any material changes to this Privacy Policy, we will notify you either by email (if you have provided one) or by placing a prominent notice on our website.
If you have any questions about this Privacy Policy, please contact us at:
info@cloudteam.ai
1. We need access only to metadata, i.e. – cost, names, tags, configuration, performance metrics for your resources.
2. We do not need access to read the data itself, i.e. – we cannot login to VM’s or read the objects inside the storage accounts \ S3 buckets.
3. 2 types of access:
a. Applicative user – for our automation platform (cloudhiro) to log in. Azure – Service principal, AWS – role
b. Standard users – for our Devops\FinOps to login to your portal.
4. At the beginning, we will need read-only for this metadata, and if you would like us to change \ add \ delete we will need more permissions, for example to tag all resources, to create policies, etc.
5. We are not handling or storing any PII (Personal Identifiable Information).[?]
